FULFILMENT

Clean order data before the courier pickup.

Move confirmed orders into packing and delivery work without copying the same customer details through notebooks, spreadsheets and courier portals.

Packing and shipping listsCourier-ready CSV and waybillsSafe retry and per-order error messages

ONE DELIVERY RECORD

Prepare once, reuse the clean data.

Customer name, full +94 phone, address, city, COD value and parcel notes stay together from order review to packing and dispatch.

  • Dense packing list for fast scanning
  • Print-ready order and delivery views
  • Local file exports for manual couriers
  • City suggestions in plain language

HONEST CONNECTIONS

API where available, reliable files where it is not.

Courier capabilities vary by account and partnership. OrderMate is designed to support direct connections when available and clean export workflows when a courier requires files or manual booking.

  • Koombiyo and Domex are priority workflows
  • Trans Express and other local courier formats
  • Per-order success or actionable failure
  • Duplicate waybill prevention on retry

FREQUENTLY ASKED

Useful details before you continue.

OrderMate parcel helper
Does every courier provide an API?

No. Availability depends on the courier and merchant account. OrderMate supports API-shaped workflows while keeping file export and manual modes available.

Can I create a courier file offline?

File-based exports are designed to be generated from local order data, so they remain useful without a connection.

What if one order in a batch has a bad city?

The valid orders can continue while the failed row gets a specific, fixable message instead of rejecting the whole batch.

Will retrying create two waybills?

Courier creation is designed around idempotent client keys so a queued retry does not intentionally create a duplicate.

NEXT STEP

Turn confirmed orders into dispatch-ready work.

Start free, or use the free waybill generator without an account.

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