WHY ORDERMATE
The product starts with a customer message, not a storefront assumption. It follows that order through review, packing and local courier work while remaining useful during poor connectivity.
THE OBSERVATION
Small sellers often receive the product, address and COD details in one informal WhatsApp message. Retyping that message is slow, but connecting to private chats is the wrong trade-off.
THE PRODUCT PRINCIPLE
A delightful parser wins attention. Clean packing data, safe courier retries, customer history and offline work are what make the product useful every day.
FREQUENTLY ASKED
No. The product requirements are built specifically around Sri Lankan social selling, +94 customers, LKR, COD and local courier workflows.
It adds less work for the customer and matches the order messages sellers already receive.
Some customers prefer a form and some merchants want a catalog link, but the product does not assume every conversation should become a form.
The merchant workspace is designed to keep core order and fulfilment work usable from local data while sync waits.
NEXT STEP
Start free with a mobile number—new numbers create a shop automatically.
